Shipping & Returns

Shipping Information

Domestic - Standard AUS Post : FREE

Domestic Express : AUD $ 20

Interneational - AUD $ 30

International orders over AUD $ 300 : FREE

Returns

We hope that you will be totally satisfied with anything you buy from our website. We allow up to 30 days from receipt of goods for items to be returned to us. If items are unwanted they must be returned in an unworn and resalable condition. If goods are faulty/damaged we are happy to either refund in full or exchange subject to stock availability. All items which you wish to return must be returned in their original packaging (or equivalent) with their labels intact. Please include original paperwork and clearly mark as " Return for Refund".

Please note, a refund can only be made to the card used when paying for the order. We will email you as soon as we have received the goods back from you. Please allow seven days from receipt of goods for the refund amount to show back on your card.

How to Exchange an Item 

If you prefer, you may exchange the item (if in a resalable condition) for something else, this is however subject to stock availability. Please include original paperwork and clearly mark as "Return for Exchange" with details of the item you wish to exchange for. Please note, if you wish to exchange an item, you will have to pay any difference in cost and the additional delivery cost.

Where to Return To:

When returning your item we recommend sending via a tracked service as Salira will not take responsibility for any lost items being returned.

Return address - Salira Head Office:

Salira
Unit 5 , 380 High Street

Templestowe Lower

VIC 3107 Australia

Include in your package a signed letter stating the reason for your return and please specify if you want to exchange the item or a refund.

Items which cannot be returned:

In line with distance selling regulations we can’t accept returns on the following items:
·         Accessories that come into contact with the skin
·         Tailor-made or personalised items*

* Tailor-made or personalised items: Bespoke items such as made to order Pocket Squares, Neckerchiefs and ties are made to order and will not be accepted for returns or refund unless there is a sizing error, delivery mistake or manufacturing defect.